24takabet's Privacy Policy & Data Protection Commitment

Welcome to 24takabet. This Privacy Policy explains how 24takabet collects, uses, processes, and protects your personal information. We believe privacy is a fundamental right, and handling every user's data with respect is our ethical responsibility.

This privacy policy applies to the 24takabet website, mobile application, and related services. By using the 24takabet platform, you consent to the terms of this privacy policy. This policy should be read alongside our Terms & Conditions.

We comply with data protection laws across multiple jurisdictions, including Bangladesh, as well as GDPR principles. Users are notified of any changes in a timely manner, and this Privacy Policy is reviewed and updated on a regular basis.

24takabet collects your information in several ways. The data we collect falls into two main categories — information you provide directly, and information collected automatically.

24takabet collects only the information that is strictly necessary. No excessive or unnecessary personal data is gathered. A clear purpose is defined before any data is collected.

24takabet uses your information for specific, legitimate purposes only. We never use your data beyond what is stated. A full list of how we use your information is outlined below.

• Account Management: Your information is used to manage registration, login, profile updates, and account security.
• Payment Processing: To process deposits and withdrawals accurately and maintain transaction records.
• KYC Verification: To verify your identity and meet regulatory requirements for anti-money laundering compliance.
• Customer Support: To respond to your complaints and inquiries and provide support.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Service Improvement: To analyse user experience and improve the platform and its services.
• Marketing Communications: To send you promotional offers and updates with your consent — which you may withdraw at any time.

24takabet keeps the data it shares to a minimum and only discloses it to third parties when absolutely necessary. Those circumstances are described in detail below.

• Payment Providers: Limited financial information is shared with bKash, Nagad, Rocket, and banking partners solely to process transactions.
• KYC Verification Service: Identity information may be shared with regulator-approved third parties for identity verification purposes.
• Legal Authorities: To comply with legal obligations arising from court orders, regulatory authority requests, or anti-money laundering investigations.
• Technology Partners: With technology companies that support platform operations and maintenance, limited strictly to information required for the work.

24takabet stores your data on secure servers and applies industry-standard security measures. Our data protection strategy operates across multiple layers.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall Protection: Our advanced firewall system blocks unauthorized access.
• Two-Factor Authentication: Two-factor authentication is used for access to sensitive systems.
• Regular Security Audits: Systems are routinely audited by external security experts.
• Data Backup: All data is regularly stored in encrypted backups.

Data Retention Period: All data is retained for as long as your account remains active. Even after account closure, certain data may be kept for 5 to 7 years to meet legal requirements. Once that period expires, the data is securely deleted or anonymised.

24takabet uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain platform features. Separate consent is obtained for analytics and marketing cookies.

Under 24takabet's privacy policy, you hold several important rights regarding your personal data. These rights are supported by international data protection law and the GDPR.

24takabet is strictly for users aged 18 and above. We do not knowingly collect personal information from minors or provide services to them.

• Age verification is mandatory at registration, and date of birth is confirmed as part of the KYC process.
• If it is found that data has been collected from a minor, it will be deleted immediately and the account will be closed.
• If a parent or guardian becomes aware that their child has created an account, please contact us immediately at support@24takabet.bet.

24takabet may update this Privacy Policy from time to time. Changes may result from legal updates, the introduction of new services, or improvements to our data processing practices.

• For significant changes, a notification will be sent to your registered email address.
• Updated policies take effect from the date they are published on this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions of this policy are available from our support team upon request.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy. The current version will always be available on this page.

If you have any questions, concerns, or requests regarding our privacy policy, please reach out to our dedicated privacy team. We take every inquiry seriously.